1. Who We Are

EuraStream is a premium IPTV service provider offering access to thousands of live TV channels, movies, and series across all devices in Europe and worldwide. Your trust is important to us, and we operate with transparency and full respect for your privacy.

2. What Information We Collect

When you use our services, we may collect the following:

• Your name and email address (when you sign up or contact us)
• Device type and IP address (for service optimization)
• Subscription and payment details (through secure payment gateways)
• Interaction data (logs of content accessed, device login)

We do not collect unnecessary or sensitive personal data.

3. How We Use Your Data

We only use your data for the following purposes:

• To provide and activate your IPTV subscription
• To support you with troubleshooting or service-related requests
• To communicate important service updates
• To prevent abuse or fraudulent use of our services
• To improve our service delivery (non-identifying analytics)

We operate a privacy-first policy: your data is never shared, rented, or sold to third parties.

4. Data Storage and Security

• All data is stored on secure encrypted servers
• Access to data is strictly limited to authorized personnel
• We implement industry-standard security protocols (SSL, Firewalls, Anti-DDoS)
• We maintain data confidentiality and do not cooperate with any third-party agency, including legal or governmental authorities, unless strictly compelled by law with jurisdiction and due legal process.

5. No Data Sharing With Authorities

To protect the privacy of our users, EuraStream does not voluntarily share any customer data with law enforcement or third-party organizations.

We are fully committed to customer confidentiality and will only comply with legal requests if absolutely required by the governing laws of our jurisdiction, and even then, we will limit any disclosure to the minimum necessary.

6. Your Rights

You have full control over your data. You may:

• Request access to your personal information
• Request corrections or deletion of your data
• Opt out of receiving service updates or emails

To exercise your rights, please contact us via our Contact Us page.

7. Cookies & Tracking

EuraStream uses minimal cookies to improve user experience and platform stability. These may include:

• Session cookies to maintain login states
• Analytics cookies (non-personal, for performance insights)

You can disable cookies in your browser settings at any time.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be published on this page with the updated effective date.

9. Contact Us

If you have questions about our Privacy Policy or your personal data, please reach out through the Contact Page on our website.